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Frequently Asked Questions
Quick answers to common questions about our platform
How do I get started with Marketcap Risk Management?
Getting started is easy! Sign up for an account, complete your profile, and you can immediately access our risk analytics dashboard. We also offer a guided onboarding tour and complimentary consultation with our risk specialists.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and cryptocurrency payments (BTC, ETH, USDC) for annual subscriptions.
How is Value at Risk (VaR) calculated on your platform?
Our platform uses multiple VaR methodologies including Historical Simulation, Parametric (Variance-Covariance), and Monte Carlo simulation with 10,000+ iterations. You can customize confidence levels and time horizons.
Can I integrate your risk data with my existing trading platform?
Yes! We offer comprehensive REST APIs and WebSocket feeds for real-time risk metrics. We also provide native integrations with major trading platforms including MetaTrader, TradingView, and custom solutions.
How secure is my portfolio data?
We employ bank-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit. All sensitive data is encrypted and we undergo regular third-party security audits. We never share your portfolio details with third parties.
What markets and assets do you cover?
We cover major cryptocurrencies (BTC, ETH, and top 100 altcoins), all major and minor forex pairs, global stocks and ETFs across 50+ exchanges, commodities, and indices.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your account settings. Upon cancellation, you will retain access until the end of your current billing period.
Do you offer enterprise solutions?
Absolutely! We offer custom enterprise plans with dedicated account managers, custom risk models, white-label solutions, and priority support. Contact our sales team for more information.
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